Hotel Nyx Cancun | Cancun ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Avenida Kukulcan Km 11.5, Cancun, Mexico, 77500

“The beautiful beach and nearby shops made my stay lovely!”view full review

Hotel Nyx Cancun is a 4-star family-friendly hotel situated in the Kukulcan Boulevard area, featuring an infinity pool and diverse dining options. The property is positioned near Plaza la Isla and offers amenities such as a spa and buffet-style restaurant.

Rooms & Amenities

Rooms at Hotel Nyx Cancun include air-conditioned accommodations featuring flat-screen TV, private bathrooms, and balconies. Types of rooms range from Standard Rooms to luxurious Master Suites, with some offering views of the Caribbean Sea or Nichupté Lagoon.

Dining Options

Dining options at the hotel include a buffet-style restaurant serving Mexican and international cuisine, as well as an avant-garde design restaurant that features teppanyaki cooking. Guests can enjoy cocktails at the poolside bar.

Leisure & Services

The leisure facilities include a comfortable solarium for relaxation, along with an infinity pool that overlooks the beach. The hotel also offers a gym equipped for cardiovascular training and various massage treatments at the spa.

Location & Transportation

Hotel Nyx Cancun is located near popular attractions such as Coco Bongo and the Interactive Aquarium. Local transport options include buses, and the hotel is in close proximity to a range of international restaurants and shopping centers.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

2 persons

270 sq. feet

Bed options:

1 Double bed

Shower

Coffee machine

room details

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Deluxe Room

Max:

3 persons

400 sq. feet

Bed options:

2 Double beds

Lake view

Shower

Coffee machine

room details

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Junior Suite

Max:

3 persons

455 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Cancun 6.4 mi

Airports

Cancun (CUN) 13.5 mi

Isla Mujeres (ISJ) 17.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Options

“I loved dining at the hotel's restaurants, especially Chianti. The food was amazing, and the service was perfect. We also enjoyed the Beach Bar for lunch, where the options were tasty and satisfying. Every meal was a delight, great to explore different cuisines throughout our stay.” view full review

Comfortable Accommodations

“Our room was simple yet comfortable, with everything we needed for a relaxing stay. The sunset suite offered a beautiful lagoon view, making our time indoors very enjoyable. I appreciated the spacious layout and the comfortable beds, made for restful nights.” view full review

Spacious and Clean Bathrooms

“The bathrooms were immaculate and well-maintained. I loved the spaciousness and cleanliness, which added to the overall comfort of my stay. It reminded me of a peaceful retreat after a long day of beach activities.” view full review

Engaging Entertainment Options

“The live entertainment in the evenings was a fantastic addition to our experience. While we could hear the music from our room, it contributed to the lively atmosphere. The variety of themed nights and activities made our afternoons and nights enjoyable and nice.” view full review

General

No smoking on site
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Billiard tables
Table tennis
Yoga class
Aerobics

Services

Paid shuttle service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Full body massage
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Avenida Kukulcan Km 11.5, Cancun, Mexico, 77500

Map view

Avenida Kukulcan Km 11.5, Cancun, Mexico, 77500

City landmarks

Mall

La Isla Shopping Village

2300 ft

Landmark

Avenida Kukulkan

5200 ft

Aquarium

Interactive Aquarium

2600 ft

Museum

Cancun Wax Museum

2200 ft

Night club

Coco Bongo

1.5 mi

Beach

Playa Marlin

5100 ft

Landmark

Museo Sensorial del Tequila

4900 ft

Museum

Museo Subacuatico de Arte

4700 ft

Shopping Area

Fashion Harbour

2600 ft

Mall

Luxury Avenue

1.1 mi

Park

arte Garden

2500 ft

Mall

La Madonna

2500 ft

Landmark

Cancun Convention Center

1.6 mi

Mall

Kukulcan Plaza

1.1 mi

Beach

Chac Mool Beach

5300 ft

Landmark

Water Park at The Grand

3700 ft

Night club

The City Nightclub

1.5 mi

Shopping Area

Luxury Avenue Cancun

1.0 mi

Landmark

Marlin Beach

4500 ft

Night club

Palazzo

1.6 mi

Beach

Playa Forum

1.5 mi

Night club

Daddy'O

1.5 mi

Beach

Mandala Beach Club

1.5 mi

Night club

Mandala Nightclub

1.5 mi

Landmark

Playa Lagarto

1.5 mi

Nearby

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

1700 ft

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

1800 ft

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

1400 ft

Shopping Area

Flamingo Mall

1300 ft

Blvd. Kukulcan

Parque Ventura Cancun

1400 ft

Restaurants

Restaurante Umami

200 ft

Blvd Kukulkan KM 11. 5 Manzana 52 Zona Hotelera

Tacun Mexican Restaurant

800 ft

Avenida Kukulkan

Bubba Gump Shrimp Co

1900 ft

Flamingo Mall Boulevard Kukulcán km 11.5

Wander

1400 ft

Blvd. Kukulcan K.m. 12.5 Inside Canopy By Hilton Cancun La Isla Hotel

Bamboo Brisas

1500 ft

km 18.7 Blvd Kukulcan Condominio Brisas

Los Gallos Restaurant

1500 ft

Blvd. Kukulcan Km. 18.5

Crown Club Lounge

1500 ft

Blvd. Kukulcan Km. 18.5

Moonlight Trattoria E Pizza

1500 ft

Blvd. Kukulcan Km 19. 5 Lote 50 Zona Hotelera

Hong Kong

1400 ft

Blvd Kukulkan Km 9

Bungee Bar

1400 ft

Blvd. Kukulcan

La Mesa del Pescador

1400 ft

Boulevard Kukulcan Km 13

La 3a Ronda Cancun

2400 ft

Blvd. Kukulcan

Reviews and Ratings

Reviews from guests about their experience.

60%

loved their spa retreat and can’t wait to return.

6.0/10

Guest rating

Rooms

6.4

Location

8.6

Service

6.4

Dining

7.0

4.5/5 based on 9195 reviews

#20 of 272 hotels in Cancun based on Tripadvisor

Lee

United States, March 2025

5.6/10

I truly enjoyed my stay at Hotel Nyx Cancun. The location is fantastic, just minutes from downtown, and the beach is beautiful. The amenities and food exceeded my expectations, though there were a few minor service hiccups at times. Overall, I would definitely recommend this hotel for a cozy and enjoyable vacation experience.

Rooms

8.0

My room was spacious and clean, although there was a bit of noise at night. The staff quickly resolved the minor issues I had, but the sound insulation could use some improvement.

Service

8.0

Service was generally friendly and attentive, with staff members like Eddy and Sebastian going above and beyond to ensure I had a good time. Some inconsistencies in service speed and responsiveness were noted, but overall, I felt well taken care of.

Location

9.0

The hotel's location is very central, making it easy to access the beautiful beach as well as nearby restaurants and shopping. It's right in the middle of the hotel zone, which was super convenient for exploring.

Dining

9.0

The food was varied and delicious, with options ranging from themed dinners to quick beach snacks. I particularly enjoyed the Italian restaurant Chianti and the beach bar, where the chefs prepared meals right in front of you.

Facilities

9.0

The hotel offers great facilities, including activities like beach volleyball and water aerobics, as well as a lovely beach area. I enjoyed the relaxing atmosphere and amenities provided throughout my stay.

Tim

United States, February 2025

5.6/10

I recently stayed at Hotel Nyx Cancun, and while there were some enjoyable aspects, overall, my experience was quite mixed. The hotel has a beautiful beach and the staff is friendly, but the dining options were limited and the rooms varied in quality. Additionally, the numerous stairs throughout the hotel were a challenge, and not getting the room type I booked was frustrating.

Rooms

6.0

My room was older but spacious and clean. Though I found the walls to be quite thin, and it was noisy at times. I also faced issues with the air conditioning and the balcony door, but the staff fixed them quickly.

Service

6.0

The staff, especially in the restaurants, was generally friendly. However, service could be inconsistent, and at times I felt ignored, particularly when I didn't tip. It was disappointing given the prices we paid.

Location

8.0

The location is fantastic, right on a beautiful beach and close to restaurants and shops. I enjoyed walking around the area, though the number of stairs in the hotel was a bit daunting.

Dining

5.0

The food was tasty, particularly at the Asian and Italian restaurants, but the choices were not very varied. The buffet only featured specialty themes, and if you didn't enjoy that, you were out of luck. There were also inconsistencies in service.

Facilities

6.0

While the pool area was small and didn't allow for much activity, the amenities were overall adequate. I did appreciate the housekeeping and the attention to cleanliness.

Corey

United States, January 2025

6.8/10

During my stay at Hotel Nyx Cancun, I was really impressed by the beautiful beach and the friendly staff. However, there were a few hiccups with the room cleanliness and the front desk service that could be improved. Overall, I had a great time enjoying the amenities and the vibrant atmosphere!

Rooms

6.0

My room was clean, but there were minor issues with dampness from cleaning and a lack of attention to the booking details. However, I was eventually moved to an upgraded room that was better.

Service

7.0

The service was a mixed bag; while many staff were friendly and attentive, some at the front desk seemed a bit unfriendly. The entertainment staff, especially Enrique, were fantastic!

Location

10.0

The hotel is perfectly located on a beautiful beach, close to shopping and attractions, making it easy to explore the area.

Dining

8.0

Dining was generally good with a variety of options, although some dishes became repetitive after a few days. Special mention to the Japanese restaurant which was fantastic!

Facilities

9.0

The facilities were quite nice, with a relaxing poolside and beachfront area. I particularly enjoyed the beachside massages which were amazing!

Vincent

United States, October 2024

5.8/10

My stay at Hotel Nyx Cancun was overall a mixed experience. While the location was fantastic with access to a beautiful beach and the staff was friendly and helpful, there were some major downsides that prevented me from fully enjoying my time. The dining options left a bit to be desired, as the food was decent but not great, and there were some issues with service during peak times. Nonetheless, I'd consider returning for the price and the beach area.

Rooms

6.0

I found the rooms to be spacious and clean, but not as luxurious as I expected. The AC worked well, and I appreciated having a ceiling fan, but the views could be better, and I had a little issue with the layout.

Service

6.0

The service varied. Some staff were incredibly helpful and personable, especially a bartender named Eddy and the entertainment team. However, I encountered some staff who seemed disinterested, which affected my overall experience.

Location

8.0

The location is fantastic, right in the heart of the hotel zone and close to the beach, making it easy to explore. I loved having a convenience store nearby and easy access to transportation, which made getting around a breeze.

Dining

6.0

While the food was generally good at the Deck restaurant, I did have a couple of disappointing meals. Some of the service was slow, and I felt like I had to ask for basic condiments way too often, which seemed unusual. Breakfast was decent but could have been warmer.

Facilities

7.0

The pool area was nice and big enough, though I noticed some other amenities could have been better maintained. The beach access was a highlight, and I enjoyed the nightly entertainment, which added to the overall vibe of the place.

Helen

United States, October 2024

6.2/10

I have mixed feelings about my stay at Hotel Nyx Cancun. On the positive side, I enjoyed the good food and had some amazing interactions with a few staff members who truly made the experience enjoyable. However, I faced significant issues with customer service and basic amenities, which left me feeling disappointed overall. 🌴

Rooms

6.0

The room was spacious with effective air conditioning, but the view was only partial despite the upgrade I paid for.

Service

5.0

While a handful of staff members were fantastic, overall service was lacking, making us feel bothersome when asking for essentials.

Location

8.0

The hotel is conveniently located on a beautiful beach in the hotel zone, making it easy to access local attractions.

Dining

7.0

I really appreciated the variety and quality of food available, especially at the Deck restaurant, but some basic condiments were missing.